Terms of Use

These Terms govern access to the Achieva Africa website, platform, and related digital services. Please read them before creating an account or using any service.

Contact: Achievaafrica@gmail.com

Address: 10/12 GRA Access Road, G.R.A, Onitsha, Anambra State.

1. Acceptance and scope

These Terms of Use form a binding agreement between you and Achieva Africa, a company incorporated and operating in Nigeria. They apply to achievaafrica.com, app.achievaafrica.com and any service that links to these Terms.

By creating an account, selecting the acceptance box, or using the platform, you confirm that you have read and accepted these Terms and the Privacy Notice. If you use the platform for a school, institution, or other organization, you confirm that you are authorised to act for that organisation.

2. About the platform

Achieva Africa provides teacher talent, professional development, and education workforce services. The platform enables eligible educators to create professional profiles and enables schools and other authorised education organisations to identify, assess and contact potential candidates. Achieva Africa may also deliver learning programmes, institutional projects, research, and related services.

Unless a separate written agreement states otherwise, Achieva Africa provides the platform and introductions. Achieva Africa is not the employer of a platform user, does not make an employment offer on behalf of a school and is not a party to an employment or consultancy agreement concluded between users.

3. Eligibility and authority

You must be at least 18 years old and legally capable of entering an agreement to create an account. Accounts for schools and institutions must be created or administered by an authorised representative.

Services involving children or learners may be governed by separate programme terms, safeguarding requirements, and consent arrangements. An adult platform account must not be created in a child’s name.

4. Accounts and security

You must provide accurate and current registration information, protect your password and notify Achieva Africa promptly if you suspect unauthorised access. You are responsible for activity conducted through your account unless it results from a failure for which Achieva Africa is legally responsible.

Achieva Africa may require reasonable information to confirm the authority of a school representative or protect an account. You must not create an account for another person without authority, impersonate another person or use multiple accounts to avoid a restriction.

5. Educator profiles and professional information

Educators are responsible for the accuracy of qualifications, employment history, experience, location, availability, and other information they submit. A profile must not contain forged, altered, misleading or unlawfully obtained material.

Information displayed on a profile may be self declared unless a status label expressly states that a particular record has been checked against an identified source. The presence of a profile does not amount to certification, licensing, endorsement, or a guarantee of professional competence.

6. Professional registration and TRCN status

The Teachers Registration Council of Nigeria is the statutory body responsible for teacher registration and licensing in Nigeria. Achieva Africa does not issue, renew, replace or guarantee a TRCN certificate or practising licence.

Where the platform displays a TRCN status, the status must come from information supplied by the educator or a lawful check against an authorised TRCN source. Schools remain responsible for completing the regulatory, identity, reference, safeguarding and employment checks required for a role. Users must report an inaccurate status to Achieva Africa for review.

7. Schools and institutional users

A school or institution must provide accurate information about its identity, vacancies, selection criteria, location, terms, and authorized representatives. Vacancy descriptions must be lawful, clear, and relevant to the role.

Schools make their own shortlisting, interview, safeguarding and hiring decisions. They must use candidate information only for a legitimate recruitment or institutional purpose, keep non public information confidential and comply with applicable employment, equality, child protection and data protection obligations.

8. Matching search and recommendations

Search results, filters, compatibility indicators and recommendations are decision support tools. They may use information supplied by users and criteria selected by schools. They do not determine professional fitness, legal eligibility, or the best candidate for a role.

Users should review the underlying profile and conduct appropriate checks. Achieva Africa may refine its search and recommendation methods to improve relevance, fairness, security or platform performance.

9. User communications and conduct

Users must communicate lawfully and professionally. The platform must not be used for harassment, discrimination, threats, sexual solicitation, fraud, unsolicited bulk communication, exploitation or conduct that places a learner or another user at risk.

Do not send identity documents, financial credentials, or other sensitive records through an unauthorised channel. Achieva Africa may review reported communications where reasonably necessary to investigate abuse, protect users, resolve a complaint, or comply with law.

10. Payments

Fees for a paid service, applicable taxes and the service covered will be shown before payment. Payments are processed through an authorized third-party payment service presented at the point of use. Achieva Africa does not require users to provide payment card details directly unless the payment interface expressly states otherwise.

A payment is subject to confirmation by the relevant payment service. Failed, reversed or disputed transactions may delay access to the paid service. Any platform credit or similar feature will be governed by the pricing and usage information presented before purchase.

11. Cancellations and refunds

Cancellation and refund rights depend on the service purchased, whether delivery has begun and applicable consumer law. Any material restriction will be disclosed before payment.

Requests may be sent to Achievaafrica@gmail.com with the account email, transaction reference and reason. Achieva Africa will review each request fairly and will not exclude a refund or remedy required by Nigerian law.

12. User content and intellectual property

You retain ownership of content you submit. You grant Achieva Africa a nonexclusive, worldwide, royalty free licence to host, reproduce, format, display and transmit that content only as needed to provide, secure and improve the services, comply with law and honour your account settings. This licence ends when the content is deleted, subject to lawful retention and completed disclosures.

You must have the right to submit your content. Do not upload confidential employer material, copyrighted material without permission or personal data that you are not authorised to disclose.

Achieva Africa’s name, branding, software, interface, publications, and original content remain the property of Achieva Africa or the relevant licensor. They may not be copied, sold, altered or used to create a competing database without written permission or a legal right to do so.

13. Acceptable uses

• Do not obtain access by deception or use another user’s credentials.
• Do not scrape, harvest, index or download profiles in bulk without written permission.
• Do not introduce malicious code, test vulnerabilities without authority or interfere with platform availability.
• Do not bypass fees, access controls, usage limits or security measures.
• Do not publish unlawful, defamatory, deceptive or harmful content.
• Do not use profile information for marketing, identity fraud or a purpose unrelated to the service for which access was granted.

14. Moderation suspension and account closure

Achieva Africa may remove content, restrict a feature, suspend an account or end access where reasonably necessary to address a breach, protect users, prevent fraud, respond to a legal requirement or preserve service security. Where appropriate, the user will receive notice and an opportunity to explain or correct the issue.

You may request account closure through the platform or by emailing Achievaafrica@gmail.com. Closure does not cancel an obligation incurred before closure. Personal data will be handled under the Privacy Notice and applicable retention requirements.

15. Third party services and links

The platform may connect to payment, communications, hosting, analytics or other services operated by third parties. Their own terms may apply when you use them. Achieva Africa selects service providers for legitimate operational purposes but does not control an external website merely because the platform links to it.

16. Service availability

Achieva Africa aims to provide reliable access but cannot promise uninterrupted or error free operation. Maintenance, security events, communications failures and third-party service interruptions may affect availability. Achieva Africa may change or discontinue a feature and will give reasonable notice where the change materially affects a paid or continuing service.

17. Responsibility and liability

Each user remains responsible for information supplied, decisions made, and agreements concluded through the platform. Achieva Africa does not guarantee that a user will obtain employment, recruit a candidate, meet a particular timetable, or achieve a stated education outcome.

Nothing in these Terms excludes a right or remedy that cannot lawfully be excluded. Subject to that rule, Achieva Africa is not responsible for an indirect loss that was not reasonably foreseeable when the agreement was formed, or for a loss caused solely by inaccurate user information, an unauthorised act or a third party outside Achieva Africa’s reasonable control.

Any limitation presented for a paid service will be fair, proportionate, and interpreted consistently with the Federal Competition and Consumer Protection Act and other applicable law.

18. Complaints and appeals

A complaint about an account, payment, profile status, user conduct or platform decision may be sent to Achievaafrica@gmail.com. Include enough information for Achieva Africa to identify the issue without sending unnecessary personal data.

Achieva Africa will acknowledge the complaint, review relevant records, and communicate an outcome within a reasonable period. A user may request a second review where new information exists, or the user believes a procedure was not followed. This process does not prevent access to a regulator, court, or other lawful remedy.

19. Governing law and dispute resolution

These Terms are governed by the laws of the Federal Republic of Nigeria. The parties should first try to resolve a dispute through written communication and good faith discussion. They may agree to mediation under the Arbitration and Mediation Act 2023. If the dispute is not resolved, either party may use a court of competent jurisdiction in Nigeria, unless a separate written agreement provides a lawful alternative.

20. Changes to these Terms

Achieva Africa may update these Terms to reflect changes in law, services or risk controls. The current version and effective date will be published on the website. Users will receive reasonable notice of a change that materially affects their rights or obligations. Fresh acceptance may be requested where appropriate.

21. Contact

Questions, notices, and complaints concerning these Terms may be sent to Achievaafrica@gmail.com or delivered to 10/12 GRA Access Road, G.R.A, Onitsha, Anambra State.